Privacy Policy
Blue Current Plumbing LLC ("Blue Current Plumbing," "we," "us," or "our") respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains what information we collect through our website, bcurrent.net, how we use it, and the choices available to you regarding your information.
1. Information We Collect
Information You Provide
When you submit a contact or estimate request through our website, we may collect:
- First and last name
- Phone number
- Email address
- Project location, including city or ZIP code
- The type of service you need
- Details about your plumbing needs or upcoming project
- A photo of your plumbing issue or project area, if you choose to upload one
- Any additional information you voluntarily provide
We may also collect information you provide when contacting us directly by phone, text message, or email.
Photos You Upload
Adding a photo is optional. We use it only to understand your plumbing issue or project. Before sending, our website re-saves the photo in your browser, which removes hidden details such as the location where it was taken. If your browser can't process a photo's format, it may be sent unchanged. Please avoid photos that show people or personal documents.
Website Visits
Like most websites, ours automatically receives basic technical information when you visit, such as your IP address and browser type. This is used to deliver the website and protect it from spam and misuse. We do not use website analytics or advertising tracking.
2. How We Use Your Information
We use personal information to:
- Respond to plumbing inquiries and estimate requests, including reviewing any photos you send
- Communicate about services, scheduling, and appointments
- Prepare estimates and coordinate plumbing projects
- Provide customer service and maintain necessary business records
- Improve our website and customer experience
- Protect our website against spam, fraud, and misuse
- Meet applicable legal and regulatory obligations
Submitting an inquiry does not automatically subscribe you to promotional marketing communications.
3. Services We Use
We do not sell your information. We share it only with services that help us run our website and business, including:
- Netlify hosts our website and receives and stores contact form submissions, including any photos you upload.
- Google Workspace provides our business email.
- Google Fonts provides the fonts on our website. When a page loads, your browser connects to Google, which receives your IP address.
We may also disclose information when required by law or to protect our legal rights.
4. Cookies
We do not use analytics, advertising, or tracking cookies. If that changes, we will update this policy first. You can control cookies in your browser settings.
5. Information Security and Retention
We take reasonable steps to protect personal information against unauthorized access, disclosure, alteration, or misuse.
We retain personal information, including uploaded photos, only as long as reasonably necessary for customer communications, service delivery, business recordkeeping, legal obligations, and other legitimate business purposes.
No electronic transmission or storage system can be guaranteed completely secure.
Please do not submit Social Security numbers, payment card information, or other highly sensitive personal information through our general contact form or as a photo upload.
6. Your Privacy Choices
You may contact Blue Current Plumbing to request access to, correction of, or deletion of personal information we maintain about you, including photos you uploaded.
We will review and respond to requests in accordance with applicable law. Certain information may need to be retained for legitimate business purposes or legal obligations.
To submit a privacy-related request, contact info@bcurrent.net.
7. Children's Privacy
Our website is intended for individuals seeking plumbing services and is not directed toward children under the age of 13.
We do not knowingly solicit personal information from children under 13 through our website.
8. External Websites and Services
Our website may contain links to external websites or services. Blue Current Plumbing is not responsible for the privacy practices or content of websites operated by third parties.
We encourage visitors to review the privacy policies of those services.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes in our business practices, website technology, or applicable legal requirements.
Any updates will be posted on this page with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact:
Stevensville, Maryland
Phone: 410-320-9694
Email: info@bcurrent.net
Website: bcurrent.net
